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(Last Login: Dec 28, 2017 at 12:02:02 PM) masterng
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Re:TiVo Mini guided setup can’t find DVR
Dec 15, 2017 at 10:25:53 PM  |  #31
Got a mini a92 and tried to hook up with my Roamio for 4 days already. Same exact problem as the OP: cannot find DVR. Both mini and Roamio DVR showed up on my online account, and both are hooked up to the same router switch. Can’t make the Mini to see the DVR for whatever reason. TiVo needs to step up on this. TiVo should respect their warranty and replace the TiVo mini with a new version or provide a loaner unit, or I can smell a litigation may be on its way.
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(Last Login: Dec 17, 2017 at 5:23:22 AM) series cc
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Dec 16, 2017 at 7:20:19 AM  |  #32

after the my Romeo did the update Last Time , my mini still does not find my DVR. can i solve this problem(WX serie streaming) As Possible , I called support again today and they said they are still working on it and they will contact me by email :(


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(Last Login: Jan 13, 2018 at 3:38:50 PM) menotivo
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Dec 16, 2017 at 12:05:14 PM  |  #33
My Mini has never worked out of the box!  It too has the V70 "DVR not found" software defect.  I purchased 3 TiVo boxes from Amazon and spent many weekends running 3 lines of Cat5 cable down through the walls from the attic to the basement of my house just for this system, ...not to mention the huge 4" square 8 bay antenna suspended from the rafters after a leaf antenna turned out to be totally inadequate.  Then all the trouble shooting, ...moving the router, TV's, and all components to one room and trying shorty cables before finding out from TiVo support that this is a "known issue".  Can you imagine a more maddening TiVo experience???
 

But what is really surprising is that tech support hasn't told me what they will do for me.  I have pressed them and gotten one to say "Yes, that is exactly what I am saying. Your Mini will not work, our engineers know this, and we are working on it. You can call back in another week."  So what will they do?  Will they send me a working unit?  How long will I have to wait with only a bedroom TV working?  If I give up and go back to the cable company will TiVo actually try to bill me the remaining 8 months of a one year "contract" for a never functioning TiVo system? 

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(Last Login: Jan 13, 2018 at 3:38:50 PM) menotivo
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Dec 18, 2017 at 11:59:08 AM (Updated: Jan 13, 2018 at 3:42:00 PM)  |  #34

😃

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(Last Login: Jan 13, 2018 at 3:38:50 PM) menotivo
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Dec 19, 2017 at 1:02:06 PM (Updated: Jan 13, 2018 at 3:42:45 PM)  |  #35

😀

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(Last Login: Jan 13, 2018 at 3:38:50 PM) menotivo
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Dec 20, 2017 at 5:28:15 PM (Updated: Jan 13, 2018 at 3:43:27 PM)  |  #36

&

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(Last Login: Jan 3, 2018 at 1:43:08 PM) alan@guzik.us
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Dec 20, 2017 at 5:47:12 PM  |  #37
A93 Miniband Bolt magically started communicating 4 days after case opened
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(Last Login: Jan 13, 2018 at 3:38:50 PM) menotivo
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Dec 22, 2017 at 4:20:35 PM (Updated: Jan 13, 2018 at 3:45:31 PM)  |  #38

Trying to remain patient.  Apparently we will have no living room TV for the holidays due to the "known software issue, our engineers are working on it".  -I will make sure to be fair and post if something positive happens and give the software engineers full credit.

 

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(Last Login: Jan 7, 2018 at 1:54:41 PM) winb83
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Dec 24, 2017 at 2:58:34 PM  |  #39

I just wasted 50 minutes on the phone with Tivo support. I knew this was a known issue when I called in and they had me resetting stuff like I haven't already done this. I registered this Mini 24 days ago and it's been sitting on the network plugged in right next to the Tivo that's also plugged in for 20 of those days. The Tivo service updates daily.

 

My theory on this is this older A92 Mini has an older software version on it and since it locks you into the guided setup for the software version it has on it and the Tivo Roamio I have has since updated to a newer software version that the Mini and the Roamio can no longer communicate. There is apparently no way for the end user to update the software on the Mini so until Tivo is able to force the Mini to update on their end this will never work. The rep asked me to go to advanced options in the first guided setup screen and I told her there was no such option. That's what causes me to think this.

 

If this is true it's amazing that this company wasn't forward thinking enough to understand that the end user should be able to force a software update if the Mini can connect to the network instead of railroading you into the process as it existed when the software that's on the Mini was put out. If my theory is true this is laughable and it was Tivo that broke their own device through software upgrades.

 

At the end of the call at least they opened a ticket for me.

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(Last Login: Dec 24, 2017 at 11:18:53 PM) steveura
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Dec 24, 2017 at 4:36:13 PM  |  #40

I had this problem. Finally figured out that I needed to “Allow Network Remote Control” on my main Tivo Bolt.  I think this setting is under Settings/Network.

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(Last Login: Dec 25, 2017 at 9:25:59 AM) vhd28
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Dec 25, 2017 at 9:31:31 AM  |  #41

coool very good article i am like digital market

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(Last Login: Jan 13, 2018 at 3:38:50 PM) menotivo
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Dec 25, 2017 at 6:53:49 PM (Updated: Jan 13, 2018 at 3:52:34 PM)  |  #42

Thank you winb83 for your theory - best one I've heard.  I would continue to be patient if TiVo would be so kind as to simply answer me and tell me what I should expect.

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(Last Login: Dec 26, 2017 at 2:35:09 PM) athar rehmat
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Dec 26, 2017 at 2:45:31 PM  |  #43
Tags Tags: Showbox, Showbox APK
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(Last Login: Jan 13, 2018 at 3:38:50 PM) menotivo
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Dec 27, 2017 at 12:47:27 PM (Updated: Jan 13, 2018 at 3:53:29 PM)  |  #44

 



Thank you for contacting TiVo Customer Support. 


We are sorry for the the delay response and  for the inconvenience,  The only thing that you have to do is to perform force connection to your mini software so that it will automatically be updated.

1. Make sure that the mini is connected into your system.

2. On your TiVo mini, please go to Settings & Messages > Network Settings > TiVo Service Connection and force a service connection twice.  (THERE IS NO WAY TO DO THIS DURING THE GUIDED SETUP WIZARD!)
 
If the software is still not updated to the version 20.7.3..Please refer to this number if you choose to contact us again regarding this request.  In order to reply to this email, please log into My Support For future reference, your case number.
 
To find other related-support articles about TiVo, please visit https://support.tivo.com.
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(Last Login: Jan 13, 2018 at 3:38:50 PM) menotivo
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Dec 27, 2017 at 1:15:17 PM  |  #45

!

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