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(Last Login: Mar 17, 2017 at 12:40:00 PM) buck65605
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Tivo Messing up my guide
Mar 17, 2017 at 12:56:07 PM  |  #1

1st case number 06725120

2nd Case Number 06754807

 

Springfield Missouri 

33-1 ksprdt dont receive 

33-1 kspr    receive yet was sent message from tivo they deleted it so now says to be announced

33-2 ksprdt2 dont receive

33-2 kycw   receive yet was sent message from tivo they deleted it so now says to be announced

 

33-1 are same channel programs 33-2 are same program channels. one is my CW channel the other my ABC channel

 

Lets get it fixed TIVO 

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(Last Login: Apr 24, 2017 at 5:20:41 PM) tivosupport_zeki
tivosupport_zeki
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Mar 18, 2017 at 11:21:31 AM  |  #2

Hi buck65605,

 

Thank you for those case numbers. I took a look into them and your lineup case has been processed and submitted as of 3/16/17. At this point it can take up to 7-10 business days for this to be reflected in your guide. Should you not see any changes after that point let us know and we can look into it further.

 

Thanks

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