TiVo Help forums

I am having this same exact problem.  Anyone have a solution? 

I'm having the same problem, almost immediate transfer interrupted. Was working fine for a week on my new machine. I tried Uninstalling, running the Tivo Desktop Cleaner and rolling back to a previous version, also to no avail. Still dead in the water, though I can connect to the DVR and see the recordings on it and have plenty of bandwidth on the wireless network, 54MBps on an 802.11g router. Let me know if anybody finds a solution to this. I can't find a good number for Tivo either.

Setup - Tivo HD DVR

PC:

OS: Vista (64 Bit)

Processor: Core i7 (Dual 2.6Ghz)

RAM: 6 GB Tri-Channel

Have you tried cold booting the TiVo by unplugging it for at least 30 seconds?

I did a restart of the Tivo, it seems to be working now. I'd call that a design defect. Do you know if there is a development team e-mail for Tivo to go?

There's no way to contact them directly, but I'm glad it's working now.

Thanks...I have had this problem twice...I hope it works.  On the earlier problem I could transfer stuff to the desktop via another TiVo, but this does not work on this most recent occurence of the problem.  Unfortunately, version 2.7 seems to do this about once a month.

I too had the same problems..Some transfers have been interrupted....the system cannot find the file specified; computer missing on and off from the now playing section of tivo.  I tried all solutions and the only thing that worked for me was to return tivo to version 2.6.2, unplug tivo, reboot computer.  Now everything works fine.  Good luck to all.

We have 4 computers on a Netoipa-hosted wireless network, some Windows XP, some Vista, and yesterday all 4 computers hit the same problem *simultaneously* (all 4 running desktop 2.7). Changing from a WEP to a WPK wireless network has not helped.

This really does look therefore as if it's a problem on the TiVo end (maybe caused by some behaviour of desktop 2.7).

Much as I am loath to do so, I will reboot the TiVo box as others have suggested and see if that clears the trouble - if not I guess downgrading to 2.6.2 would appear to be the next thing to try.

Folks,

I can tell you without a doubt in my mind this is a 2.7 version problem.  I never had any problems until I upgraded to that version and then I've had all listed here (and then some).

Going back to version 2.6.2 solved it all and is something I would *strongly* recommend (2.7 is Not Ready for Prime Time, to use a TV analogy :>)

Unfortunately (for me) the roll back to 2.6.2 does not always work.  I have tried this and still get "transfer interrupted" errors, which lead to partial transfers.  I transferred shows for a couple of years with no problem until I installed version 2.7.  The problem is definitely on the Tivo end of things.  There are simply too many people with exactly the same issues.

Does anyone know of another 3rd party software that will transfer shows?  I'm running out a space on my tivo's hard drive, because I can't make Tivo Desktop work.

Like I said I tired the roll back to no avail. It's gotten to the point that I just reset the Tivo weekly that seems to help.  

Though I think that is refelective of a design defect.

It is a Tivo Software problem.  I know a few people in the I.T. industry, and they told me that Tivo knows of the problem, but has not come out with a patch yet.  Instead they are waiting until the next version of Tivo Desktop comes out. 

On a funny note, Tivo says not to ever do a hard or cold down (unplug tivo for 20 sec then turn it back on).  They claim this will harm the unit.  Funny how the one thing they say not to do is the only solution we have found.  I have done this probably 6 times now, and everytime it fixes the problem.  I even tried going back to version 2.6.2 desktop.  But once you have loaded version 2.7 on your computer, the problem will still be there.  Trust me. 

So the only real solution until the next desktop software comes out is to unplug your unit every 3 weeks.  It will resolve the problem.

I believe I may have the same issue. Here's the thread on what I have tried.

http://forums.tivo.com/pe/action/forums/displaythread?rootPostID=10445830

For whatever reason, unpluging the unit doesn't seem to be a lasting solution for me. It was failing the next day.