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(Last Login: Aug 28, 2008 at 8:49:05 PM) luci11
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Tivo won't power up
Jul 23, 2008 at 8:18:46 PM  |  #1
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I unplugged my TIVO and plugged it right back in - and now there is no power or lights. I waited a few minutes and tried again - but it still won't power on. Anything I can do?
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(Last Login: Jun 10, 2014 at 8:51:25 PM) pdonoghu
pdonoghu
Jul 23, 2008 at 8:30:02 PM  |  #2
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When you say you unplugged it, did you unplug it from the power cord end, or the back of the unit? I've found that the power cord comes out of the back fairly easily on my HD. Make sure it is firmly seated. Did you check that the outlet you are plugging into has power? You can plug something else into the same outlet to make sure.

If these suggestions do not cure your problem, I suggest you contact Tivo support to see what your options are.
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(Last Login: Aug 28, 2008 at 8:49:05 PM) luci11
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Jul 23, 2008 at 8:35:51 PM  |  #3
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Yes, it was the power cord and the others have power in the outlet. looking through the forum I see it might be the power supply. Calling support. Thanks!
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(Last Login: Jun 10, 2014 at 8:51:25 PM) pdonoghu
pdonoghu
Jul 23, 2008 at 8:38:57 PM  |  #4
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Did you check the power connector on the back of the Tivo to make sure it did not come out? Moving the other end could have caused it to come lose.
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(Last Login: Aug 28, 2008 at 8:49:05 PM) luci11
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Jul 23, 2008 at 8:46:04 PM  |  #5
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Hmm... when I moved it while plugged in it makes a cackling noise and the fan starts to move ... but I have to hold it and I'm sure the cackling isn't good...
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(Last Login: Jun 10, 2014 at 8:51:25 PM) pdonoghu
pdonoghu
Jul 23, 2008 at 9:01:26 PM  |  #6
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Sounds like the cord may be lose in the back.
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(Last Login: Aug 28, 2008 at 8:49:05 PM) luci11
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Jul 23, 2008 at 9:06:42 PM  |  #7
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Do you think a new cord might make it work?
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(Last Login: Jun 10, 2014 at 8:51:25 PM) pdonoghu
pdonoghu
Jul 23, 2008 at 9:20:08 PM  |  #8
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I don't know. Did you try holding the cord on the back into the slot, will it power up then? I don't remember if the cord is keyed to go in one way, if not, you can try turning it 180 degrees and see if it fits better.
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(Last Login: Aug 28, 2008 at 8:49:05 PM) luci11
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Jul 23, 2008 at 9:30:38 PM  |  #9
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No, it just cackles, the fan attempts to run and I could see a light flicker on inside, the tv goes staticky for a brief second and the tivo does not power on. The cord is keyed to go in one way so it didn't matter how I turned it. I've had this Tivo since July 2004 - so maybe it's just time for a new one.. ;/

thanks for your help - I really appreciate it!
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(Last Login: Jun 10, 2014 at 8:51:25 PM) pdonoghu
pdonoghu
Jul 23, 2008 at 9:35:03 PM  |  #10
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Call support to find out what your options are, and what they can do for you.

Good luck.
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