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(Last Login: Aug 5, 2008 at 5:14:50 PM) northdallas75025
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at&t Uverse Motorola VIP 1200 Cable Box IR Interface to Humax Tivo Series 2
Mar 3, 2008 at 11:53:31 AM  |  #1
I just burned an entire weekend (off and on) attempting to get my Humax Tivo Series 2 DVR to change the channels on a Motorola VIP 1200 Cable Box using the IR emitters supplied with my Tivo. 50% of my time was taken by the Tivo Setup. The other 50% was taken by this forum. The thread that contains most of the advice I gleaned seems to have grown past its useful size and is pitted with questions totally off subject and even a spat or two between two contributors. SO... here is my recommendations for getting your Tivo Series 2 to change the channels on an at&t Uverse Motorola VIP 1200 Cable Box using the IR interface emitters.

Here is what I recommend doing upon hooking up your Tivo to your TV.

TIP: Connect your Tivo to the Internet using the Motorola VIP 1200 Cable Box! You will need a USB-to-Ethernet adapter and a regular CAT5 network cable. Connect the USB-to-Ethernet adapter to your Tivo USB port then connect the CAT5 network cable to the Ethernet part of the adapter and to the back of the Motorola VIP 1200 Cable Box and you are connected to the Internet! *Every cable box is also a network access point.* The USB-to-Ethernet adapter I have is from Linksys. I also purchased a USB port extender cable to keep from breaking the adapter (sticks out from the back of the Tivo Series 2)

If you have already gone through the setup and are looking for the place to enter the 5 digit IR code follow these steps:

1. Press the Tivo button on the remote
2. Select Messages and Settings from the Main Menu
3. Select Settings from the Messages and Setting Menu
4. Select Channels from the Settings Menu
5. Select Channel Changing from the Channels Menu
6. Select OK to access this setting
7. Select Yes, I'm using the same cable box
8. Select Yes, continue using the IR cable
9. Select Advanced Setup

You should now be viewing the Cable Box Channel Changing Screen that contains the settings for the IR code, Cable Channel Digits, and Cable "Enter" button. Here are the settings I currently have here:

IR Code: 10081-C
Cable Channel Digits: 3
Cable "Enter" button: Yes

I, too, have pictures of the "exact" placement of the IR emitters. Here is the link: http://allyoucanupload.webshots.com/v/2003727524814668175

I have seen other people's posts with the emitters taped directly to the face of the Motorola VIP 1200 Cable Box. Here's a link to pics of that: http://allyoucanupload.webshots.com/v/2004180650108974054

This did not work for me...

As you can see in my pics the IR emitters are together side by side on top of the Motorola VIP1200 Cable Box positioned precisely between the illuminated power button and the USB port on the front of the box. You will need to play with the "overhang" distance of the emitters. The tolerances are VERY tight. Too far out in front and you will lose digits "especially zeros". Too close and the same thing happens. ALSO, too far to the left or right can cause the receiver not to pick up at all. In fact I had a friend bring his infrared enable cam corder to me so I could verify I did not have a short in my IR emitter cable. I was almost positive they weren't firing until I saw them "flash" on his "night vision" cam corder. I had to spend a considerable amount of time positioning the IR emitters to get reliable results from changing channels. If you are just slightly off you will get intermittent digit drops. (i.e. You enter 326 on your Tivo remote and the channel changes to 32 or 36 or just 6.) You will notice in my pics I have a piece of duct tape over the back part of the IR emitters. This helps to hold the emitters in place and releases easily enough to allow for minor adjustments.

Other posts I found useful came from the following contributors:
davidwright75243
TiVoJerry
and others.

Good Luck!!!
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(Last Login: Mar 3, 2008 at 6:18:32 PM) ldb
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Mar 3, 2008 at 3:06:30 PM  |  #2
thanks for the info- are you getting 100% success on channel changing- let me know if that keeps up. Mine was working great the first couple days but then for some reason worked only 90% of the time- found myself constantly adjusting it and after a month or so gave up. I'll give it another shot.
I can't get your picture of the setup load.
5.05.05.05.05.0 (1 rating)
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(Last Login: Aug 5, 2008 at 5:14:50 PM) northdallas75025
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Mar 3, 2008 at 4:21:24 PM  |  #3
ldb,

I am still testing, but so far I have gotten 100%. I have actually made one very slight adjustment since I took the pictures but not since the post. here is a direct front-on picture of the setup:

<a href=http://aycu40.webshots.com/image/44479/2003727524814668175_rs.jpg>Click Here</a>

Here is the link for the pics again:

<a href="http://allyoucanupload.webshots.com/v/2003727524814668175"><img border="0" src="http://aycu40.webshots.com/image/44479/2003727524814668175_th.jpg" alt="Free Image Hosting at allyoucanupload.com"/></a>

There are many variables that could be occurring to cause your success to go to 90%. With the tolerances I have found just a change in temperature or a small touch to the IR emitters will reduce the reliability possibly.

Have you seen this post on the uverse forum? <a href=http://www.uverseusers.com/component/option,com_smf/Itemid,2/topic,754.0>Uverse Forum</a>. Look at the pictures on this forum. They show where the IR receiver is on the Motorola VIP 1200, which is nowhere NEAR where I found the emitters would work - which floors me. This makes me wonder if there are actually two receivers working in tandem with each other. This would lend a reason for the tight tolerances and "iffy" performance. I do not plan on tearing into the Motorola VIP 1200 to find out. If I OWNED the box I definitely would.

I have set several recordings on various channels from single digit channels to four digit channels and they all recorded correctly. I have not had one drop of a digit since this morning when I made one final small adjustment. Before I made the adjustment I was only dropping a digit every now and then and mostly zeros at the end of the channel (10, 340, 1010, etc.)

I plan on doing more testing in the morning after the Tivo unit has been on a single channel and gone through a "call home". I have noticed that my Tivo is sluggish when you first start using it after a long period (8+ hours) of non activity which may be the case when you want a show to record.

Sorry about the pictures. I am new at blogging and obviously did not input the addresses correctly. Let me know if these work better.
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(Last Login: Aug 5, 2008 at 5:14:50 PM) northdallas75025
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Mar 3, 2008 at 4:24:07 PM  |  #4
Well, I failed again at attempting to set up the picture links. Try copying the link into your address bar:

http://allyoucanupload.webshots.com/v/2003727524814668175
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(Last Login: Mar 23, 2008 at 11:39:19 AM) shickys
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Mar 21, 2008 at 10:06:02 AM  |  #5
thank you very much for your input, it was a great help for me. After several days I was finally able to make my Tivo 2DT series work with ATT U-verse.
However, I have one question, did I lose the dual capability?
I tested tivo by asking it to record and show and I was prompted that tivo was about to change channels to record a show.
Is that normal now with ATT u-verse?

Thanks you again
SK
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(Last Login: Mar 22, 2008 at 2:08:20 PM) dmect
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Mar 21, 2008 at 5:00:16 PM  |  #6
You're my hero!!
I just got Uverse and have been struggling all afternoon. I, too, had the IR blaster over on the right of the box, where the other forums showed the receiver was. But, sure enough, I taped up the IR blaster as shown in your picture, inputted your settings and now I'm good to go.

Many Thanks!!!!
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(Last Login: Aug 5, 2008 at 5:14:50 PM) northdallas75025
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Mar 21, 2008 at 11:14:59 PM  |  #7
Unfortunately you completely lose the dual tuner capabilities as soon as you choose (or are forced) to use the IR interface. The AT&T U-Verse Motorola VIP 1200 Cable Box will only work as if you were watching what you record with the Tivo. Because the Tivo tuner is not the mechanism changing the channels, it is not able to use the dual tuner feature to record two shows at once.

I have been told that some time in April AT&T will start offering the capability to record shows from any VIP 1200 Box as long as you have a Quad Tuner as your main box (Motorola VIP 1216 Cable Box). This will provide you with a little more flexibility for recording in the future (hopefully). But for now you are forced to use one tuner only on your 2DT Tivo.

The death bell for the Tivo Series 1, Series 2, and 2DT is tolling. Eventually Tivo will have to "End-of-Life" these devices because in February 2009 you will not be able to use these versions of the Tivo box without a converter box (the digital age is upon us) similar to your U-Verse box, even if you are using an antenna to bring in your favorite show.

We should see something in the next six months on how this will play out. I have had my Tivo since December 2004 and it has been a good run. In tech years my tivo is a dinosaur. Now days you can expect to get five useful years out of any electronic device. Any more than that and you are lucky. I hope we see something for us "early adopters" of the Tivo who have faithfully paid our monthly fee, in the form of a nice discount for a new Tivo box that will take us for another five year ride - or more.

Good luck with your Tivo 2DT I hope this isn't too disappointing to hear. I know I would be a little miffed if I lost the only reason to buy a dual tuner in the first place. I am glad that I was able to help you get at least the IR interface working. At least you can record one show at a time (optimist).
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(Last Login: Aug 5, 2008 at 5:14:50 PM) northdallas75025
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Mar 21, 2008 at 11:18:33 PM  |  #8
I am glad this helped you. This is why I put the thread out here in the first place. I got bits and peices of help here and there but I did not get the whole picture of how to do this in one place. Happy Tivo'ing!
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(Last Login: Mar 22, 2008 at 2:08:20 PM) dmect
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Mar 22, 2008 at 2:33:58 PM  |  #9
OK... I was wrongly excited. It actually only kind of works...
I'll get the IR blaster positioned, it will work for a few hours, then it will stop. I'll get them repositioned, again and same thing -- work for awhile, and then suddenly stop working.

I have now gone ahead and removed the black face plate, and positioned a stick-on IR blaster, instead of the Tivo ones... So far working ok, but we will see...

I must say, the whole experience has been a rather frusterating, and time consuming one... Anyway, thanks to everyone for their posts.
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(Last Login: Aug 5, 2008 at 5:14:50 PM) northdallas75025
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Mar 22, 2008 at 11:36:37 PM (Updated: Mar 22, 2008 at 11:40:27 PM)  |  #10
Initially, I had the same issue where the IR "blasters" would sag or move just a minuscule amount and everything would either stop working completely or become spotty at best.

Thats where the Duct Tape comes in handy. I started by using double sided tape to hold the position, but I noticed it would allow the IR blasters to move or sag enough to make a difference. So I took my trusty Duct Tape and taped over the back portion of the IR blasters making sure to have enough tape to thoroughly grab the top of the Motorola VIP 1200 Cable Box and it has been working flawlessly since my first post.

Granted, using the IR blasters that come with the Tivo is more difficult to position than the stick-on type, but since I got them working reliably I couldn't see tracking down a stick-on and spending the money on it, and I definitely will not remove the front cover of the Motorola VIP 1200.

I feel your pain with the whole experience. This is what happens when technology begins to change the playing field. It is very obvious that Motorola and AT&T have no plans to play nice with Tivo. We chose to buck the system and force a solution where one was not intended. And that truly is frustrating.

If you get a chance, post back in a week or two and let us all know how the stick-on IR blaster is working for you.
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(Last Login: Jun 10, 2014 at 8:51:25 PM) pdonoghu
pdonoghu
Mar 23, 2008 at 6:43:00 AM  |  #11
>>Unfortunately you completely lose the dual tuner capabilities as soon as you choose (or are forced) to use the IR interface.
-- IR has nothing to do with dual tuner capability. To get dual tuner capability, your provider (AT&T in this case) has to provide at least some of the channels via RF analog signal. The dual tuner (or any Series 1 or 2) uses the set top box to tune digital and scrambled channels. With a direct RF feed into the Tivo, the Tivo will tune the analog signal. If there is no analog signal, that is what limits you to watching/recording one program at a time.

>>I have been told that some time in April AT&T will start offering the capability to record shows from any VIP 1200 Box as long as you have a Quad Tuner as your main box (Motorola VIP 1216 Cable Box). This will provide you with a little more flexibility for recording in the future (hopefully). But for now you are forced to use one tuner only on your 2DT Tivo.
-- A Series 1 or 2 Tivo can control only one set top box to watch/record one channel. It does not matter how many tuners the set top box has, a Tivo can only use one.

>>The death bell for the Tivo Series 1, Series 2, and 2DT is tolling. Eventually Tivo will have to "End-of-Life" these devices because in February 2009 you will not be able to use these versions of the Tivo box without a converter box (the digital age is upon us) similar to your U-Verse box, even if you are using an antenna to bring in your favorite show.
--There is a lot of misinformation and confusion around the FCC 2/2009 end of analog over the air broadcasting. This mandate is for OTA only. At that time, Series 1 and 2 will no longer work with an antenna to receive OTA digital broadcasts. This date has nothing to do with what cable providers do. They can continue to provide analog signal, or they can switch to all digital at any time, as some providers have. The Series 1 and 2 will continue to work with set top boxes as they always have. If your cable provider drops analog signal, as outlined above, a dual tuner becomes a single tuner dependent on the set top box for tuning. As far as OTA and digital converter boxes, Tivo has not announced if they will support them or not, but this decision has no impact on AT&T Uverse.
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(Last Login: Aug 5, 2008 at 5:14:50 PM) northdallas75025
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Mar 24, 2008 at 10:31:10 AM  |  #12
>>--There is a lot of misinformation and confusion around the FCC 2/2009 end of analog over the air broadcasting. This mandate is for OTA only. At that time, Series 1 and 2 will no longer work with an antenna to receive OTA digital broadcasts. This date has nothing to do with what cable providers do. They can continue to provide analog signal, or they can switch to all digital at any time, as some providers have. The Series 1 and 2 will continue to work with set top boxes as they always have. If your cable provider drops analog signal, as outlined above, a dual tuner becomes a single tuner dependent on the set top box for tuning. As far as OTA and digital converter boxes, Tivo has not announced if they will support them or not, but this decision has no impact on AT&T Uverse.

REPLY:
pdonoghu, Thank you for clearing up the confusion on the FCC end of analog over the air broadcasting.

Surely you have read through the myriad of postings regarding the hardships your loyal customers are having trying to get their beloved TiVos working with the AT&T version of the "Set Top Boxes" as you refer to above. I am more than aware of the fact that the FCC issue will have no impact on AT&T Uverse. I understand the "magic" behind all those "wires and cables"

What I find amazing is that poor saps like me are out here on your forum banging away at trying to make our TiVo box work with our service provider so we can continue to use our TiVo AND CONTINUE TO PAY YOUR MONTHLY SUBSCRIPTION FEES!!! and you "ALL STARS" only jump into our threads when you see "misinformation and confusion" regarding an FCC ruling! How about you folks jumping into the threads and showing how you are going to help us continue to use our TiVos!!! How do you become an All Star on this forum anyway? By insulting the customers?

I am telling any reader of this forum thread that TiVo is DOOMED to go the way of IBM if they don't create a converter that takes the signal from the coax input OR CAT5 OR CAT6, however you are getting your signal from the wall, and convert it to a format that can be used directly by ANY series TiVo, people are going to opt for the $10 rental fee for a quad tuner DVR from their provider. It's as simple as that.

So, All Star, how DOES TiVo plan to overcome the inevitable? After being insulted I would love to know how you plan to keep me paying my $13.86 subscription fee while having to hold my mouth right to get the IR Blasters to change the channel on my AT&T "set top box". If I had not gotten the IR Blasters to work I would no longer be a subcriber to your service. And from the replys to this thread, two or three others would not have either if I had not posted. So, please enlighten us, again.
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(Last Login: Jun 10, 2014 at 8:51:25 PM) pdonoghu
pdonoghu
Mar 24, 2008 at 11:31:58 AM  |  #13
northdallas75025

FYI, this is a customer peer support forum. I and all the other all stars are customers just like you, trying to help fellow customers. We jump in where we feel we can provide assistance. As fellow customers, we certainly do not have all the answers, nor can we help in every situation. I understand your frustration, but please don't direct it at those of us who are trying to help where we can. Sorry if you feel insulted by my posting, reviewing the posting, all I was trying to do was clarify the facts.

Interesting that you mention IBM. It is a very large and profitable company. I'll bet Tivo would love to be as successful as IBM, as Tivo struggles to make a small profit from quarter to quarter.

If you would like to communicate your feelings to Tivo, your best bet is to send them a letter. You can find the address at the contact us link on the left of the page.
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(Last Login: Aug 5, 2008 at 5:14:50 PM) northdallas75025
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Mar 24, 2008 at 2:04:03 PM  |  #14
>>FYI, this is a customer peer support forum. I and all the other all stars are customers just like you, trying to help fellow customers. We jump in where we feel we can provide assistance. As fellow customers, we certainly do not have all the answers, nor can we help in every situation. I understand your frustration, but please don't direct it at those of us who are trying to help where we can. Sorry if you feel insulted by my posting, reviewing the posting, all I was trying to do was clarify the facts.

Interesting that you mention IBM. It is a very large and profitable company. I'll bet Tivo would love to be as successful as IBM, as Tivo struggles to make a small profit from quarter to quarter.

If you would like to communicate your feelings to Tivo, your best bet is to send them a letter. You can find the address at the contact us link on the left of the page.

REPLY:

pdonoghu, I am glad to hear that your customer experience with TiVo and your cable service provider has been such that you feel the call to help your fellow customers who are in need on this forum. May you never have to go through what I and obviously many others have to make our TiVos work with our service providers.

My analogy between TiVo and IBM was the fact that IBM was the only PC provider in the market at one time and were a much larger company at one time before competition broke their iron grip. Before that grip was broken many IBM customers felt shafted and gouged. Today IBM doesn't even sell laptops. Fortunately for IBM they were in other markets and were able to re-invent themselves and continue to be somewhat successful as you aptly pointed out above. This is where TiVo and IBM part ways in my analogy because I know of no other markets TiVo is in than the DVR and associated online services. Therefore TiVo is like IBM in that they had a corner on a market at one time. They are unlike IBM in that their competitors are also providers of the very service they need to sell and maintain their product's appeal to the general public. THAT was the analogy I was attempting to get across. Sorry I was not more specific before. Believe me, TiVo's struggles are just beginning - IN MY OPINION.

As far as I am concerned your clarification missed the point. Surely you don't feel there will even be a handful of cable providers out there offering analog signals after February 2009 except for the rural cable providers who don't have the revenue to go digital. The big ten markets will be digital and all their digital providers will also provide DVRs that connect directly to the wall without having to use IR Blasters. AT&T provided a quad tuner for $10 a month when I signed up for Uverse. I have three more tuners, the same TV Guide, and I save $4 if I didn't like the features on my TiVo so much. The Uverse DVR is in my living room now. I have the TiVo set up for my daughter.

NO I do not want to communicate my "feelings" to Tivo. If the don't pay any attention to their forums then there is yet another reason they are doomed to fail - IN MY OPINION.

You seem to have your finger on the pulse of this forum, why aren't you curious about where TiVo is headed? If I were an All Star and spent my precious time helping customers of a company whose product I also used to continue the use of that product, I would want to know. Don't you feel you have the right to know? Or are you that devoted to TiVo that you don't need to know?
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(Last Login: Apr 13, 2008 at 11:40:39 AM) plano75024
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Apr 13, 2008 at 12:09:37 PM  |  #15
Just wanted to send a big "Thanks" to NorthDallas75025 for the VIP 1200 entry. I lost Friday and part of Saturday to the effort and was, like yourself, convinced that it was my IR emitters. I was thinking I had somehow damaged my them in the move.

I was looking for others who might have had trouble (not expecting to find any) as a "just in case" before placing the order for my new emitters.

I can't give you back the hours, tears or hair that it must surely have cost you to figure it all out, but I can live in eternal gratitude.

Enjoy,
Plano75024
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